When we were with nextel we made the huge mistake of not insuring our phones. If you've ever had nextel than you know full well the cost of their phones and how after a good while of usage and wear and tear the last thing you need is to face the sticker shock of a new phone.
When we decided to change cell companies and got our blackberry storms the first thing we did was make sure they were all insured. Well a good 6 months later found us having to use that insurance and although I am on the fence with the deductible cost, I was pretty pleased that we had new phones in hand less than 24 hours later.
Needless to say yesterday was spent getting our phones back to normal (adding things we use etc) and it did find us having a few issues with our replacement phones.
So this am I got on the phone and talked to tech support and all seems to be running smoothly now.
All in all I'm pretty impressed with the insurance we have although I do think after spending a monthly fee the deductible should be cheaper or not be there at all.. But in the end the deductible cost is no where near the cost of the storms when paying full price.
Sent from my Verizon Wireless BlackBerry